Intermediaries 5
Careers 7
Research Data 9
PART I FLEXIBILITY AND THE TRANSFORMATION OF WORK AND EMPLOYMENT 11
1 Understanding Flexibility 13
Labor Markets in the Information Economy 15
Flexible Work and Flexible Employment 21
2 Silicon Valley: Changing Industry Structure and Employment Practices 37
Flexible Work and Employment Practices 39
Economic Change and Flexibility 49
Conclusion: Flexibility and Volatility 76
Appendix 2.1: Industry Cluster Analysis 77
PART II FLEXIBILITY AND INTERMEDIARIES 81
3 Flexibility and Intermediation 83
Labor Market Intermediaries 86
Intermediation and Markets 89
Intermediation and Flexible Labor Markets 92
Conclusion: Increasing Intermediation 97
4 Labor Market Intermediaries – Private Sector 99
Temporary Help Agencies 102
Consultant Brokerage Firms 110
Web-based Intermediaries 117
Employer of Record 123
Professional Employer Organizations 125
Conclusion: The Labor Market as Business Opportunity 128
5 Labor Market Intermediaries – Membership based 130
Blurring Boundaries 132
Silicon Valley Membership-based Intermediaries 138
Conclusion: Building Community-based Careers 175
6 Labor Market Intermediaries – Public Sector 177
Workforce Development System 179
Education-based Intermediaries 187
Non profit/Community-based Initiatives 197
Conclusion: Workforce Development Challenges 198
PART III FLEXIBILITY AND CAREERS 201
7 Careers in Silicon Valley 203
Growing Inequality 206
Factors Contributing to Inequality 216
Flexibility and Labor Market Outcomes 220
Intermediaries and Labor Market Outcomes 226
Conclusion: Significant Problems Exist 231
Appendix 7.1: Silicon Valley Wage Data 232
8 Flexibility and Security 234
New Concepts for Labor Markets in the Information Economy 238
Intermediaries and Labor Market Policy 247
Labor Flexibility and a New Employment Contract 250
A Final Word 261
References 262
Index 281
Chris Benner is an Assistant Professor of Geography at the Pennsylvania State University and a Research Associate at both the Sociology of Work Program at the University of Witwatersrand (Johannesburg, South Africa) and the Center for Justice, Tolerance and Community at the University of California, Santa Cruz. He has written extensively on workforce development and training systems, labor flexibility, non-standard employment, employment insecurity, regional development policy, dynamics of occupational learning networks, and new forms of labor organizing. His publications have appeared in a range of both academic journals and more popular outlets. He received his doctorate in City and Regional Planning from the University of California, Berkeley.
“The labor market in Silicon Valley is the likely harbinger of
things to come in the rest of the American economy. Chris Benner’s
analysis of this market’s structure should be taken very seriously.
He has brought us a vast amount of information that will help
policy makers plan for the future.” Professor Martin Carnoy,
Stanford University
“Benner’s work on the Silicon Valley’s labor markets provides
valuable insights for policymakers and activists as well as
scholars who care about the future of work and workers in the new
economy.” ProfessorAnnaLee Saxenian, UC Berkeley
"Chris Benner, in his ground-breaking study of Work in the New
Economy has done us an immense favour by offering an alternative
way to conceptualize labour markets, a way which not only allows us
to capture the dynamics within them, but also helps us move
dialectically between structuralist approaches and those rooted in
notions of individual agency." International Review of Social
History
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