In today's workplace, the age span of employees can stretch from 18 to 65 - and that often leads to a breakdown in communication among coworkers. Now this informative volume answers three vital questions: what makes workers of different ages tick? Why do generational clashes arise? What's the best way to handle them? Updated with a new foreword, this insightful guide shows how to solve problems among traditionalists, baby Boomers, Generation Xers, and Millennials - and how to recruit, retain, motivate and manage each of them most effectively. A readers' guide developed by the authors enhances the take away falue of this remarkable book.
In today's workplace, the age span of employees can stretch from 18 to 65 - and that often leads to a breakdown in communication among coworkers. Now this informative volume answers three vital questions: what makes workers of different ages tick? Why do generational clashes arise? What's the best way to handle them? Updated with a new foreword, this insightful guide shows how to solve problems among traditionalists, baby Boomers, Generation Xers, and Millennials - and how to recruit, retain, motivate and manage each of them most effectively. A readers' guide developed by the authors enhances the take away falue of this remarkable book.
Lynne C Lancaster and David Stillman are the founding partners of Bridgeworks. They have written for a number of publications in the USA.
"Lancaster and Stillman use real work situations, and more than a bit of wry humor, to ... make a good case." -- Minneapolis Star Tribune"Rich, engrossing...instructive and profound...This stimulating, valuable ... business book... resonates on a sociological level." -- Boston Globe"Lancaster and Stillman use real work situations, and more than a bit of wry humor, to ... make a good case." -- Minneapolis Star Tribune"The authors offer many examples of trouble spots where generational conflicts are most likely to explode...thought-provoking insights." -- Time"The two experts in managing age-related conflicts boil complex issues down to their essences." -- Entrepreneur
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