Foreword - Ellyssa Kroski 1. Types of Solutions Available 2. Planning 3. Social Mechanics 4. Implementation 5. Marketing 6. Best Practices 7. Metrics 8. Developing Trends 9. Recommended Reading
Aaron Schmidt, Principal at INFLUX Library Users Experience Consulting, and Amanda Etches, Head of Discovery and Access, University of Guelph Library
"The book offers a good basic introduction to making a website
usable. The instructions are easy to follow. The book is
recommended to those undertaking a web project."
*Australian Library Journal*
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