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A transformational approach to conflict argues that conflicts must be viewed as embedded within broader relational patterns and social and discursive structures. Central to this book is the idea that the origins of transformation can be momentary, situational, and small-scale or large-scale and systemic. The momentary involves shifts and meaningful changes in communication and related patterns that are created in communication between people. Momentary transformative changes can radiate out into more systemic levels, and systemic transformative changes can radiate inward to more personal levels. This book engages this transformative framework by bringing together current scholarship that epitomizes and highlights the contribution of communication scholarship and communication-centered approaches to conflict transformation in personal, family, and working relationships and organizational contexts. The resulting volume presents an engaging mix of scholarly chapters, think pieces, and personal experiences from the field of practice and everyday life. The book embraces a wide variety of theoretical and methodological approaches, including narrative, critical, intersectional, rhetorical, and quantitative. It makes a valuable additive contribution to the ongoing dialogue across and between disciplines on how to transform conflicts creatively, sustainably, and ethically.
A transformational approach to conflict argues that conflicts must be viewed as embedded within broader relational patterns and social and discursive structures. Central to this book is the idea that the origins of transformation can be momentary, situational, and small-scale or large-scale and systemic. The momentary involves shifts and meaningful changes in communication and related patterns that are created in communication between people. Momentary transformative changes can radiate out into more systemic levels, and systemic transformative changes can radiate inward to more personal levels. This book engages this transformative framework by bringing together current scholarship that epitomizes and highlights the contribution of communication scholarship and communication-centered approaches to conflict transformation in personal, family, and working relationships and organizational contexts. The resulting volume presents an engaging mix of scholarly chapters, think pieces, and personal experiences from the field of practice and everyday life. The book embraces a wide variety of theoretical and methodological approaches, including narrative, critical, intersectional, rhetorical, and quantitative. It makes a valuable additive contribution to the ongoing dialogue across and between disciplines on how to transform conflicts creatively, sustainably, and ethically.
Chapter One Contradictions and Dialectics as Keys to Conflict
Transformation
Chapter Two Compassion and Mindfulness in Conflict
Transformation
Chapter Three Transforming Indian Dowry Conflict: A Shero’s
Narrative
Chapter Four Transformation of Persecution in Holocaust Survivor
Testimonies
Chapter Five Communication and Conflict: An Intersectional Lens
Chapter Six My Work Ethic--My Everything: A Personal Narrative of
Conflict Transformation in Service Industry Work
Chapter Seven A Bona Fide Perspective of Restorative Justice:
Implications for
Researchers and Practitioners
Chapter Eight Transforming Marital Conflict through Restorative
Justice
Chapter Nine Disputant Storytelling and Conflict Transformation in
Mediation
Chapter Ten Formulation Sequences in Mediation: One Locus of
Conflict
Transformation
Chapter Eleven Segmented Silence in Mediation: Mitigating the
Effects of Cognitive
Overload
Chapter Twelve Family Communication Environment and Communication
Behavior in
Conflicts: Reports from Parents and their Young-Adult Children
Chapter Thirteen Emotional Intelligence and Conflict in Romantic
Relationships among
College Students
Chapter Fourteen Promoting Ontological Insecurity to Transform the
Governance of Science
Chapter Fifteen Emergent Paradigms of Organizational Justice:
Legalistic, Restorative, and Retributive Justice in the
Workplace
Chapter Sixteen“Socializing” Ideas: Exploring the Transformational
Impact of Leadership and Conflict Practices
Chapter SeventeenGratitude Communication as Workplace Conflict
Management:
Advancing a Strategy and Tactic for Positive Narrative
Expansion
Chapter Eighteen Art as an Aid to Solidify Students’ Understanding
of How Narrative Theory Helps Uncover Relational Conflict
Dynamics
Chapter Nineteen Conflict Games: A Framework and Case Study of
Sport for Development and Peace
Chapter Twenty Transforming Conflict in the Classroom: Best
Practices for Facilitating Difficult Dialogues and Creating an
Inclusive Communication Climate
Peter M. Kellett is associate professor in the Department of
Communication Studies at the University of North Carolina,
Greensboro.
Thomas G. Matyók is associate professor and head of the Department
of Peace and Conflict Studies at the University of North Carolina,
Greensboro.
An important volume that once again demonstrates the immense
value of a communication perspective on conflict. Throughout the
chapters there are useful insights for conflict scholars,
practitioners, and stakeholders.
*Joseph P. Folger, Temple University and The Institute for the
Study of Conflict Transformation*
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