Outlines foundational principles of a range of methodologies in technical communication, reflecting on the process of importing and employing these methodologies into technical communication research. The purpose of this cutting-edge collection of essays is threefold: first, it presents the principles of data collection and interpretation or the methodological distinctions of a particular method appropriate to technical communication research. Second, it discusses the foundational principles of the methodologies given the primary discipline in which they were created and applied. Finally, it reflects upon the process of importing and employing these methodologies into the research field of technical communication, and on how technical communication research has contributed to the development and application of these methodologies. Written by many noted scholars in the field and presenting a wide range of research methods, Research in Technical Communication combines theory and practice.
Both technical communicators and industry researchers who want to learn more about workplace research and methodologies will find it invaluable, as will beginning and advanced scholars, who will find much that is useful in its variety of subjects.
Outlines foundational principles of a range of methodologies in technical communication, reflecting on the process of importing and employing these methodologies into technical communication research. The purpose of this cutting-edge collection of essays is threefold: first, it presents the principles of data collection and interpretation or the methodological distinctions of a particular method appropriate to technical communication research. Second, it discusses the foundational principles of the methodologies given the primary discipline in which they were created and applied. Finally, it reflects upon the process of importing and employing these methodologies into the research field of technical communication, and on how technical communication research has contributed to the development and application of these methodologies. Written by many noted scholars in the field and presenting a wide range of research methods, Research in Technical Communication combines theory and practice.
Both technical communicators and industry researchers who want to learn more about workplace research and methodologies will find it invaluable, as will beginning and advanced scholars, who will find much that is useful in its variety of subjects.
Introduction
Considering Ethical Issues in Technical Communication Research by
Lee-Ann Kastman Breuch, Andrea M. Olson, and Andrea Breemer
Frantz
Ethnographic Research by Susan M. Katz
Analyzing Everyday Texts in Organizational Settings by Carol A.
Berkenkotter
Historical Methods for Technical Communication by Teresa Kynell and
Bruce Seely
Surveys and Questionnaires by Daniel J. Murphy
Experimental and Quasi-Experimental Research by Davida Charney
Identifying and Accommodating Audiences for Technical and
Professional Communication Research by Jo Allen and Sherry
Southard
Evaluating the Complete User Experience: Dimensions of Usability by
Roger A. Grice
Feminist Criticism and Technical Communication Research by Mary M.
Lay
Cultural Studies: An Orientation for Research in Professional
Communication by Charlotte Thralls and Nancy Blyler
Science and Technology Studies as a Research Method: Toward a
Practical Ethics for Technical Writing by John Monberg
Technical Communication Research in Cyberspace by Laura J. Gurak
and Christine M. Silker
Index
Outlines foundational principles of a range of methodologies in technical communication, reflecting on the process of importing and employing these methodologies into technical communication research.
LAURA J. GURAK is Associate Professor and Director of the
Internet Studies Center in the Rhetoric Department at the
University of Minnesota, where she is also a Faculty Fellow in the
Law School. A nationally recognized Internet researcher, she is the
author of Persuasion and Privacy in Cyberspace: The Online Protests
over Lotus MarketPlace and the Clipper Chip and Cyberliteracy:
Navigating the Internet with Awareness. She has also authored two
textbooks, edited a collection of essays, and has been published in
journals including Technical Communication, Computers and
Composition, and Rhetoric Review.
MARY M. LAY is Professor of Rhetoric and former Director of
Graduate Studies at the University of Minnesota. She is the
co-author of the second edition of Technical Communication,
co-editor of Collaborative Writing in Industry: Investigation in
Theory and Practice, and author of The Rhetoric of Midwifery:
Power, Knowledge, and Gender. She is also co-editor of Technical
Communication Quarterly, the official journal of the Association of
Teachers of Technical Writing, and past president of that
association.
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