Hardback : £78.40
This book provides a succinct summary of the core knowledge of operations management through a set of ten fundamental principles that bring together a century of operations management thinking, and which cover all basic aspects of the core teaching covered at Master's level.
Matthias Holweg is Professor of Operations Management at Saïd Business School, University of Oxford, where he is also chairs the Technology and Operations Management, and Organisation Studies department. His research focuses on the application and adaptation of process improvement methods across manufacturing, service and office contexts. Prior to joining Oxford, he was on the faculty of the University of Cambridge, and a Sloan Industry Center Fellow at MIT's Engineering Systems Division. Jane Davies is Director of the Cambridge MBA and Senior Faculty in Management Practice at the Judge Business School at the University of Cambridge. Her research focuses on the role of operations management in creating organizational value and growth. Before her academic career, Jane spent ten years consulting to companies in the service and public sectors on process improvement initiatives and technology change projects. Arnoud De Meyer is President of Singapore Management University. He was Director of the Judge Business School at the University of Cambridge, and was the Founding Dean of INSEAD's Asia Campus in Singapore. He has an MSc in Electrical Engineering, an MBA and a PhD in Management from the University of Ghent. He serves on several boards as an external director both in Europe and Singapore. Benn Lawson is a Senior Lecturer (Associate Professor) in Operations Management at the Judge Business School at the University of Cambridge, and Director of the Centre for Process Excellence and Innovation. His research focuses on the management of global supply chains, particularly issues around strategic sourcing, supplier management, and the interface with new product development. Prior to joining Cambridge, Benn held positions at Queen's University Belfast, and The University of Melbourne. Roger W. Schmenner is Professor Emeritus of Operations Management and the former Randall L. Tobias Chair at Indiana University's Kelley School of Business. He has held faculty appointments at Duke, Harvard, and Yale universities, and has been a three-time visiting faculty member at IMD in Lausanne, and a visiting professor at the Judge Business School at the University of Cambridge. He is also a former President and Fellow of the Production and Operations Management Society. His research interests within the field include manufacturing strategy, productivity, and manufacturing and service operations location.
Show moreThis book provides a succinct summary of the core knowledge of operations management through a set of ten fundamental principles that bring together a century of operations management thinking, and which cover all basic aspects of the core teaching covered at Master's level.
Matthias Holweg is Professor of Operations Management at Saïd Business School, University of Oxford, where he is also chairs the Technology and Operations Management, and Organisation Studies department. His research focuses on the application and adaptation of process improvement methods across manufacturing, service and office contexts. Prior to joining Oxford, he was on the faculty of the University of Cambridge, and a Sloan Industry Center Fellow at MIT's Engineering Systems Division. Jane Davies is Director of the Cambridge MBA and Senior Faculty in Management Practice at the Judge Business School at the University of Cambridge. Her research focuses on the role of operations management in creating organizational value and growth. Before her academic career, Jane spent ten years consulting to companies in the service and public sectors on process improvement initiatives and technology change projects. Arnoud De Meyer is President of Singapore Management University. He was Director of the Judge Business School at the University of Cambridge, and was the Founding Dean of INSEAD's Asia Campus in Singapore. He has an MSc in Electrical Engineering, an MBA and a PhD in Management from the University of Ghent. He serves on several boards as an external director both in Europe and Singapore. Benn Lawson is a Senior Lecturer (Associate Professor) in Operations Management at the Judge Business School at the University of Cambridge, and Director of the Centre for Process Excellence and Innovation. His research focuses on the management of global supply chains, particularly issues around strategic sourcing, supplier management, and the interface with new product development. Prior to joining Cambridge, Benn held positions at Queen's University Belfast, and The University of Melbourne. Roger W. Schmenner is Professor Emeritus of Operations Management and the former Randall L. Tobias Chair at Indiana University's Kelley School of Business. He has held faculty appointments at Duke, Harvard, and Yale universities, and has been a three-time visiting faculty member at IMD in Lausanne, and a visiting professor at the Judge Business School at the University of Cambridge. He is also a former President and Fellow of the Production and Operations Management Society. His research interests within the field include manufacturing strategy, productivity, and manufacturing and service operations location.
Show more1: The Discipline of Operations Management
2: The Process
3: Analyzing Processes
4: Variation, Capacity, and Throughput
5: Scale, Scope, and Complexity
6: Aligning Operations
7: Measuring Performance
8: Improving Processes
9: Coordinating Interfaces
10: The Principles of Operations Management
Appendix A: The 10 Process Principles and Subprinciples
Appendix B: Jargonbuster
Appendix C: The Cost of Inventory
Appendix D: Little's Law 204
Appendix E: Push Versus Pull Systems
Appendix E: Basic Trade-Off Models
Appendix F: The Kingman Formula
Appendix G: Capability, Control, and Six Sigma
Matthias Holweg is Professor of Operations Management at Saïd
Business School, University of Oxford, where he is also chairs the
Technology and Operations Management, and Organisation Studies
department. His research focuses on the application and adaptation
of process improvement methods across manufacturing, service and
office contexts. Prior to joining Oxford, he was on the faculty of
the University of Cambridge, and a Sloan Industry Center Fellow at
MIT's
Engineering Systems Division. Jane Davies is Director of the
Cambridge MBA and Senior Faculty in Management Practice at the
Judge Business School at the University of Cambridge. Her research
focuses on the
role of operations management in creating organizational value and
growth. Before her academic career, Jane spent ten years consulting
to companies in the service and public sectors on process
improvement initiatives and technology change projects.
Arnoud De Meyer is President of Singapore Management University. He
was Director of the Judge Business School at the University of
Cambridge, and was the Founding Dean of INSEAD's Asia Campus in
Singapore. He has an MSc in Electrical Engineering, an MBA and a
PhD in Management from the University of Ghent. He serves on
several boards as an external director both in Europe and
Singapore. Benn Lawson is a Senior Lecturer (Associate Professor)
in Operations Management at the Judge Business
School at the University of Cambridge, and Director of the Centre
for Process Excellence and Innovation. His research focuses on the
management of global supply chains, particularly issues around
strategic
sourcing, supplier management, and the interface with new product
development. Prior to joining Cambridge, Benn held positions at
Queen's University Belfast, and The University of Melbourne. Roger
W. Schmenner is Professor Emeritus of Operations Management and the
former Randall L. Tobias Chair at Indiana University's Kelley
School of Business. He has held faculty appointments at Duke,
Harvard, and Yale universities, and has been a three-time visiting
faculty member at IMD in Lausanne, and a
visiting professor at the Judge Business School at the University
of Cambridge. He is also a former President and Fellow of the
Production and Operations Management Society. His research
interests
within the field include manufacturing strategy, productivity, and
manufacturing and service operations location.
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