Follow the expert advice in this book--the fifth in The Ultimate Consultant series--and you will learn what it takes to work effectively with clients to launch and conduct projects and bring them to a successful conclusion. Alan Weiss, internationally recognized consultant and author of the best-selling Million Dollar Consulting, shows you how to form partnerships with clients who will enthusiastically assist and support the implementation of all your consulting projects.
Follow the expert advice in this book--the fifth in The Ultimate Consultant series--and you will learn what it takes to work effectively with clients to launch and conduct projects and bring them to a successful conclusion. Alan Weiss, internationally recognized consultant and author of the best-selling Million Dollar Consulting, shows you how to form partnerships with clients who will enthusiastically assist and support the implementation of all your consulting projects.
Introduction
Acknowledgments
Chapter 1. Conditions for a Successful Intervention 1
Chapter 2. Gathering Intelligence: Strategy 19
Chapter 3. Gathering Intelligence: Tactics 35
Chapter 4. Coaching Key People 53
Chapter 5. Culture Change and Change Management 71
Chapter 6. An Interlude: Managing Misfortune 89
Chapter 7. Learning Lessons 105
Chapter 8. Developing Client Strategy 123
Chapter 9. Creating Change 141
Chapter 10. Improving Leadership 159
Appendix A: Sample Process Visuals 177
Appendix B: Annotated Bibliography 183
Index 187
Alan Weiss author, international consultant, highlysought keynote speaker-is the founder and president of SummitConsulting Group. His clients have included Hewlett-Packard, StateStreet Corp., Fleet Bank, Coldwell Banker, Merrill Lynch, AmericanPress Institute, Chase, Mercedes-Benz, GE, and American Instituteof Architects. He is the author of twenty books, including TheUltimate Consultant (Jossey-Bass/Pfeiffer, 2001) and GettingStarted in Consulting (John Wiley & Sons, 2000). Weissresides with his wife Maria in East Greenwich, Rhode Island.
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