This volume of Research on Emotions in Organizations contributes to the ongoing study of the emotion-related forces that shape the functioning of individual, interpersonal workplace relationships and the organizational system as a whole. The chapters in this book demonstrate the complex interplay between emotion, cognitive processes, brain functioning and contextual factors that contribute to a better understanding of organizational behavior at multiple levels of workplace life and in the context of a fast-paced, uncertain and dynamically changing work environment. Taken together, they provide recent advances on the dynamics of emotions and point to future research venues consistent with the increasing interest in cross-country investigation and the role of neuroscience in organizational psychology.
This volume is organized in three parts to provide coverage of the latest developments in each of the following areas: micro-level self-related dynamics of emotions; relational-centered dynamics of emotions; and emotional dynamics related to macro contextual factors.
This volume of Research on Emotions in Organizations contributes to the ongoing study of the emotion-related forces that shape the functioning of individual, interpersonal workplace relationships and the organizational system as a whole. The chapters in this book demonstrate the complex interplay between emotion, cognitive processes, brain functioning and contextual factors that contribute to a better understanding of organizational behavior at multiple levels of workplace life and in the context of a fast-paced, uncertain and dynamically changing work environment. Taken together, they provide recent advances on the dynamics of emotions and point to future research venues consistent with the increasing interest in cross-country investigation and the role of neuroscience in organizational psychology.
This volume is organized in three parts to provide coverage of the latest developments in each of the following areas: micro-level self-related dynamics of emotions; relational-centered dynamics of emotions; and emotional dynamics related to macro contextual factors.
Introduction: Individual, Relational, and Contextual dynamics of Emotions; Laura Petitta, Charmine E. J. Härtel, Neal M. Ashkanasy, and Wilfred J. Zerbe PART 1: INDIVIDUAL DYNAMICS OF EMOTIONS Chapter 1: Temporal Patterns of Pleasant and Unpleasant Affect following Uncertain Decision-Making; Yan Li and Neal M. Ashkanasy Chapter 2: Can Brains Manage? The Brain, Emotion and Cognition in Organizations; Mark P. Healey, Gerard P. Hodgkinson, and Sebastiano Massaro Chapter 3: The Cognitive, Emotional, and Behavioral Qualities Required for Leadership Assessment and Development in the New World of Work; Marianne Roux and Charmine E. J. Härtel Chapter 4: Emotional Dynamics at the Relational Level of Self: The Case of Healthcare Hybrid Professionals; Phatcharasiri Ratcharak, Dimitrios Spyridonidis and Bernd Vogel PART 2: RELATIONAL DYNAMICS OF EMOTIONS Chapter 5: Interpersonal Emotion Regulation in the Work of Financial Traders; Shalini Vohra Chapter 6: The Role of Implicit Leadership Theory in Employees’ Perceptions of Abusive Supervision; Hieu Nguyen, Neal M. Ashkanasy, Yiqiong Li and Stacey L. Parker Chapter 7: The Impact of Resonance and Dissonance on Effective Physician-Patient Communication; Loren R. Dyck Chapter 8: Emotions and Virtual Teams in Cross-Border Acquisitions; Melanie Hassett, Riikka Harikkala-Laihinen, Johanna Raitis and Niina Nummela Chapter 9: Workgroup Emotional Climate is Predicted by Ratings of Servant Leadership Behavior and Predicts Team Members' Self-Rated Psychological Capital and Occupational Stress; Anna Kreminska, Joel Lim and Charmine E. J. Härtel Chapter 10: Becoming Peripheral: An Emotional Process Model of How Friendship Deterioration Influences Employee Engagement; Shimul Melwani and Payal Sharma PART 3: CONTEXTUAL DYNAMICS OF EMOTIONS Chapter 11: Emotional Contagion in Organizations: Cross-Cultural Perspectives; Elaine Hatfield, Victoria Narine, and Richard L. Rapson Chapter 12: Facilitating Positive Emotions for Greater Creativity and Innovation; Sue Langley Chapter 13: Workplace Fear: A Phenomenological Exploration of the Experiences of Human Service Workers; Marilena Antoniadou, Peter John Sandiford, Gill Wright and Linda P. Alker
Laura Petitta is an Associate Professor of Work and Organizational Psychology at the Faculty of Medicine and Psychology of the Sapienza University of Rome, Italy, and Professor of Training and Organization Development. She has published in journals including Work & Stress, Safety Science, Stress & Health, Accident Analysis and Prevention, European Psychologist, the Journal of Business Ethics, the Organization Management Journal, and Group Dynamics.Charmine E. J. Härtel is Professor and Chair of HRM, OD, and Occupational Health Psychology for The University of Queensland Business School in Brisbane, Australia. Her work appears in over 200 publications, including the Academy of Management Review, the Journal of Applied Psychology, Leadership Quarterly, Human Relations, and the Journal of Management. Neal M. Ashkanasy is a Professor of Management at the UQ Business School at the University of Queensland in Australia. His research has been published in leading journals, including the Academy of Management Journal and Review, the Journal of Organizational Behavior, and the Journal of Applied Psychology. Wilfred J. Zerbe is a Professor of Organizational Behaviour and former Dean of the Faculty of Business Administration at the Memorial University of Newfoundland, Canada. His publications have appeared in books and journals including the Academy of Management Review, Industrial and Labour Relations Review, Canadian Journal of Administrative Sciences, the Journal of Business Research, the Journal of Psychology, the Journal of Services Marketing, and the Journal of Research in Higher Education.
Scholars of organizational behavior, management, and other areas of
business address the complexity of emotional forces interacting
with physiological, cognitive, and contextual factors in shaping
organizational behavior at different levels of organizational
functioning consistent with the Ashkanasy multi-level model of
emotions in organizations. Looking in turn at individual,
relational, and contextual dynamics of emotions, they consider such
topics as temporal patterns of pleasant and unpleasant affect
following uncertain decision-making, the role of implicit
leadership theory in employees' perceptions of abusive supervision,
the impact of resonance and dissonance on effective
physician-patient communication, facilitating positive emotions for
greater creativity and innovation, and workplace fear: a
phenomenological exploration of the experiences of human service
workers.
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