Management approaches and workplace culture help determine employee productivity, morale, talent acquisition and retention, and organizational adaptability. How to Create a Coaching Culture is a practical guide to embedding effective coaching behaviours within an organization to empower and engage employees to perform at their best. Using a combination of practical tools, assessments, case studies and examples, it provides guidance on how to plan and develop a strategy aligned to your organization and its goals, engage the board to secure 'buy-in', and how to effectively measure and evaluate initiatives in every stage of the employee lifecycle.
This fully updated second edition of How to Create a Coaching Culture contains new material on promoting employee engagement, reinventing performance reviews, and new and updated case studies from HarperCollins, British Airways and Leanintuit. Online resources include a series of downloadable templates and tools to use in practice, including a board report, communication strategy, development plan, and pre- and post-course training assessment.
HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.
Gillian Jones is Managing Director of Emerge, a development consultancy that specializes in leadership, organizational development and executive coaching. Working with a number of high-profile international organizations, she has extensive experience of implementing coaching and mentoring strategies and facilitating cultural changes.
Ro Gorell is a change strategist and business coach. She is co-director of Change Optimised, which focuses on developing and coaching the workplace of the future. She is also author of Group Coaching and the co-author with Gillian Jones of 50 Top Tools for Coaching, also published by Kogan Page.
Chapter - 00: Introduction; Section - ONE: Fundamentals; Chapter - 01: What is a coaching culture?; Chapter - 02: Is having a coaching culture important for your organization?; Chapter - 03: Aligning the coaching culture with organizational strategy: getting the right fit; Section - TWO: In practice; Chapter - 04: Creating a coaching culture: the key components; Chapter - 05: Planning and developing the right strategy for your organization; Chapter - 06: Measurement tools for evaluating coaching; Chapter - 07: Conclusion;
Show moreManagement approaches and workplace culture help determine employee productivity, morale, talent acquisition and retention, and organizational adaptability. How to Create a Coaching Culture is a practical guide to embedding effective coaching behaviours within an organization to empower and engage employees to perform at their best. Using a combination of practical tools, assessments, case studies and examples, it provides guidance on how to plan and develop a strategy aligned to your organization and its goals, engage the board to secure 'buy-in', and how to effectively measure and evaluate initiatives in every stage of the employee lifecycle.
This fully updated second edition of How to Create a Coaching Culture contains new material on promoting employee engagement, reinventing performance reviews, and new and updated case studies from HarperCollins, British Airways and Leanintuit. Online resources include a series of downloadable templates and tools to use in practice, including a board report, communication strategy, development plan, and pre- and post-course training assessment.
HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.
Gillian Jones is Managing Director of Emerge, a development consultancy that specializes in leadership, organizational development and executive coaching. Working with a number of high-profile international organizations, she has extensive experience of implementing coaching and mentoring strategies and facilitating cultural changes.
Ro Gorell is a change strategist and business coach. She is co-director of Change Optimised, which focuses on developing and coaching the workplace of the future. She is also author of Group Coaching and the co-author with Gillian Jones of 50 Top Tools for Coaching, also published by Kogan Page.
Chapter - 00: Introduction; Section - ONE: Fundamentals; Chapter - 01: What is a coaching culture?; Chapter - 02: Is having a coaching culture important for your organization?; Chapter - 03: Aligning the coaching culture with organizational strategy: getting the right fit; Section - TWO: In practice; Chapter - 04: Creating a coaching culture: the key components; Chapter - 05: Planning and developing the right strategy for your organization; Chapter - 06: Measurement tools for evaluating coaching; Chapter - 07: Conclusion;
Show moreGillian Jones is Managing Director of Emerge, a development consultancy that specializes in leadership, organizational development and executive coaching. Working with a number of high-profile international organizations, she has extensive experience of implementing coaching and mentoring strategies and facilitating cultural changes. Ro Gorell is a change strategist and business coach. She is co-director of Change Optimised, which focuses on developing and coaching the workplace of the future. She is also author of Group Coaching and the co-author with Gillian Jones of 50 Top Tools for Coaching, also published by Kogan Page.
"Whether you work in HR, are a seasoned executive, or someone just
commencing your career journey, this book is a must for those of us
who want to not only get the best out of our people but also the
best out of ourselves."
*Adrian Robinson, Managing Director, Azure HR*
"This is a well-constructed book with examples describing both the
challenges and the 'how to' of creating a coaching culture."
*Coaching Perspectives magazine, Association for Coaching*
"How to Create a Coaching Culture is a rare balance of insights on
strategy, culture, employee experience and coaching, mixed with
practical operational tips and resources for anyone who wants to go
on the journey of creating a coaching culture. The examples and
approaches given here enable us to create purpose, and drive
results in a simple and efficient way. This is a must-read for
businesses who want to create a sustainable learning culture, where
people are valued, and where we can measure how much this
experience can increase business efficiency."
*Suzie Lewis, Managing Director, Transform for Value*
"Gillian and Ro have created a comprehensive guide that asks all
the right questions and provides tools and guidance to enable
success. From helping to define and articulate your culture,
allowing you to develop the right strategy for your organisation,
and assistance with measurement tools for evaluating coaching and
ROI, all bases are covered. For me, this will not be a book that is
read and then sits on the shelf; it will be a well-used resource in
my office."
*Crystal Murphy, Executive General Manager People, ABN Group*
"This book is a must for any organisation considering embedding a
coaching culture. It provides valuable insights on planning,
engagement and measuring success through practical models,
insightful questions and ideas to help you achieve a coaching
culture. It's helped us to ask a number of key questions, boost
stakeholder engagement and map where to embed coaching in the
employee lifecycle, as well as review what the right measure of
success is for our business. Its accessible content and style allow
you to dive into what you need, when you need it."
*Rosie Ranganathan, People Director, England and Wales Cricket
Board (ECB)*
"This book is very relevant and timely for the coaching market
place. More and more organizations are struggling with how to
create the right coaching culture and this book provides
comprehensive guidance as well as practical tools, models and
checklists. As specialists in their fields, Gillian and Ro bring
their valuable insights and experience to life for organizations
and coaches through their integrated presentation of case studies
and reflection points"
*Alex Szabo, COO, Association for Coaching (about a previous
edition)*
"This new edition is both a gripping read and practical guide with
profound expertise on how to establish a coaching culture within an
organisation. The book makes no assumptions about prior subject
knowledge and outlines how to align strategy with a coaching
culture and engage with board-level executives. It's an excellent
practical guide and compass with rich resources, checklists,
references and models on how to create a roadmap, engage within a
system to bring about the desired behavioural change and measure
successes."
*Christian Hug, Senior Director, LifeWorks&Inclusion, media
company*
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