Evaluating job performance is an important function of leadership. However, many leaders don't do a good job of this and the process becomes counterproductive. Some prominent leadership thinkers argue that performance evaluation should be done away with completely! What then is the purpose of performance evaluation? And if we do evaluate performance, how can leaders do so in a way that is productive and encourages rather than discourages people? John Sullivan argues that performance evaluation should be for the purpose of helping people perform at a higher level. For the servant leader it should be a primary function of helping people to reach their full potential and true job satisfaction. Good News -- Bad News will teach you the purpose of performance evaluation, when to do it, how to measure performance, how to give bad news as well as good, and how to prepare the evaluation session in order to realize the maximum benefit for the individual as well as the organization.
Evaluating job performance is an important function of leadership. However, many leaders don't do a good job of this and the process becomes counterproductive. Some prominent leadership thinkers argue that performance evaluation should be done away with completely! What then is the purpose of performance evaluation? And if we do evaluate performance, how can leaders do so in a way that is productive and encourages rather than discourages people? John Sullivan argues that performance evaluation should be for the purpose of helping people perform at a higher level. For the servant leader it should be a primary function of helping people to reach their full potential and true job satisfaction. Good News -- Bad News will teach you the purpose of performance evaluation, when to do it, how to measure performance, how to give bad news as well as good, and how to prepare the evaluation session in order to realize the maximum benefit for the individual as well as the organization.
John J. Sullivan is the director of ServantLeader Ministries whose mission is to educate, encourage and equip leaders in all walks of life who desire to serve rather than be served. He has had a wide variety of career experiences. He has served as a Marine Corps fighter pilot, a squadron and air station commander, senior staff officer, consultant, quality examiner, athletics director, professor, and conference commissioner. He is widely acclaimed as an authority on servant leadership as an author, a teacher and a practitioner. A highly decorated Vietnam veteran, prior to entering academia he served for 28 years in the U.S. Marine Corps as a helicopter gunship pilot, fighter pilot, squadron commander, senior staff officer, base commander, and professor, retiring as a colonel. As a senior staff officer in the Pentagon, he was Program Coordinator for what was then the Department of the Navy's largest development and acquisition program, the F/A-18 Hornet aircraft. While he was the Commanding Officer, Marine Corps Air Station Beaufort, SC, the base was selected in worldwide competition as the best installation in the Marine Corps and received the prestigious Commander-in-Chief's Award for Installation Excellence. He was the Course Director of Policy Making and Implementation within the National Security Decision Making Department and professor of management at the Naval War College, Newport, RI. He taught in the graduate program primarily in leadership education. An American Society for Quality Certified Quality Manager, he was a founder of the Rhode Island Area Coalition for Excellence (RACE), helped design its State quality award, and was its first lead examiner. Following his military career, Sullivan served for nine years as an associate professor of business at Montreat College, Montreat, NC. His teaching focus was in the disciplines of leadership and management. He is a graduate of the University of Southern California, Webster University and the Naval War College. Visit http: //www.servantleaderministries.org for more information on servant leadership or the author.
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