Table of Contents

Contents

• Introduction
• Chronological Bibliograhpy of Works Published by Charles A. Bunge
• Part I: The Reference Environment
• Select Bibliography and Overview of Bunge’s Publications Related to The Reference Environment
• Beliefs, Attitudes, and Values of the Reference Librarian
• Ethics and the Reference Librarian
• Reference Librarians/Educators: Vision of the Future
• Peer Reflection: Collegial Coaching and Reference Effectiveness
• Part II: Reference Sources
• An “Alms-Basket” of “Bric-a-Brac”: Brewer’s Dictionary of Phrase and Fable
• The Omnipaedia is Here, But Where is It?
• Part III: Measuring Effectiveness
• Select Bibliography and Overview of Bunge’s Publications Related to the Measurement of Reference Effectiveness
• Gathering and Using Patron adn Librarian Perceptions of Question-Answering Success
• Staffing the Reference Desk in the Largely-Digital Library
• Reference Service: A Field with a View
• Part IV: Reflections on the Past and Future of Reference Service
• Select Bibliography of Bunge’s Publications Related to Reflections on the Past and Future of Reference Service
• Library Education at Madison: The University of Wisconsin Library School: Through Its Last 25 Years
• Reference Services
• Richness vs. Reach: Using Technology to Overcome Economic Impediments to Reference Service
• Information Literacy in the Reference Environment: Preparing for the Future
• Reference Notes Included

About the Author

Katz, Linda S