Contents
Preface
Contents and Organization
Changes to the Second Edition of The Facilitator’s Fieldbook
Acknowledgments
About the Authors
Introduction
The “Altogether” View of Facilitator Personal Qualities
Primer A: Understanding Adult Learning
Primer B: Understanding Group Dynamics and Decision Making
Primer C: Understanding Process Consultation
Primer D: The Manager as Facilitator
SECTION I—PHASE I: PREPARATION
Overview
Facilitator Resources
CONTRACTING FOR FACILITATION
ORGANIZING THE GROUP
SETTING GROUP NORMS
MEETING PLANNING
SECTION II—PHASE II: WORKING WITH THE GROUP
Overview
Facilitator Resources
GETTING STARTED RIGHT
GROUP MEMORY SYSTEMS
ANALYZING THE DATABASE
DECISION MODES
HANDLING CONFLICTS AND COMMON PROBLEMS WITH GROUPS
EVALUATION AND GROUP CLOSURE
SECTION III—PHASE III: IMPLEMENTATION
Overview
Facilitator Resources
MEETING RECORDS
PREPARING, PRESENTING, AND REVIEWING RECOMMENDATIONS
IMPLEMENTATION PLANNING
SECTION IV—SPECIAL MEETINGS
Overview
Facilitator Resources
PLANNING MEETINGS AND TOOLS
LARGE-GROUP PLANNING METHODS FOR ORGANIZATIONAL AND
COMMUNITY CHANGE
SECTION V—FACILITATING IN A VIRTUAL WORLD
Overview
Facilitator Resources
FACILITATING IN A VIRTUAL WORLD: TECHNOLOGICAL TOOLS AND APPLICATIONS
SECTION VI—USING THE FACILITATOR’S FIELDBOOK
AS A TRAINING TOOL
Overview
Facilitator Resources
TRAINER’S NOTES
Index
Tom Justice is an organisational development practitioner and the
president of Justice Associates, a consulting firm specialising in
organisational capacity.
David W Jamieson, PH.D., is department chair, Organization
Learning Development, University of St. Thomas and coauthor of
Managing Workforce 2000.
..".provides quick and easy access to the frameworks, task breakdowns, and deliverables for defining what needs to be done...tremendous time and frustration saver for anyone facilitating meetings." --PMWorld Journal
Ask a Question About this Product More... |