Table of Contents

• Part 1 Manage Self
• 1         Cultivate emotional intelligence
• 2         Listen actively
• 3         Deliver under pressure
• 4         Communicate with impact
• 5         Network
• 6         Build your personal brand
• Part 2 Manage Others
• 7         Show leadership
• 8         Generate team working
• 9         Manage your boss
• 10     Promote engagement
• 11     Coach for results
• 12     Negotiate successfully
• 13     Handle problem people
• Part 3 Manage the Organisation
• 14     Manage change
• 15     Make decisions
• 16     Inspire meetings
• 17     Encourage creativity and innovation 
• 18     Select and recruit
• 19     Show Integrity
• 20     Encourage diversity
• Last Word
• Sources 

Promotional Information

The perfect companion for new and aspiring mangers based on years of experience, these are the real words of management wisdom.

About the Author

Before founding his successful consultancy, Maynard Leigh, Andrew Leigh worked as a senior manager in both the public and the private sectors. He has spent several years as a features writer for The Observer and an established author, his previous books include: Charisma, Your and Your Job (OUP); 20 Ways to Manage Better (CIPD); Effective Change (CIPD); Perfect Decisions; The Ultimate Business Presentation book; Perfect Presentations; Perfect Communications and Perfect Leader (Random House Business Books).

Reviews

“A great all rounder… it would also be useful as a refresher for a more experienced manager.”   Karen McArthur, MCMI, Category Judge, CMI Management Book of the Year Award 2012   “This book delivers powerful management insight and would be a useful reference tool for any aspiring manager.” Christina Sage, MCMI, Category Judge, CMI Management Book of the Year Award 2012