As nurses become responsible for increasingly technical service delivery, has the profession lost its focus on the emotional and human aspects of the role? Do care and compassion remain at the heart of contemporary nursing practice? In this major reworking of a classic text, respected author Pam Smith emphasizes the continued relevance of emotional labour within the modern healthcare context. Revisiting her original findings in light of fresh theoretical perspectives and data drawn from her own new research studies, Smith explores the ways in which the experience of learning nursing and caring is changing in the twentyfirst century. A vivid example of the significance of nursing's evidence base, this timely new edition: addresses the most emotionally challenging aspects of the nursing role, including encountering death and dying on the ward; examines the impact of race, age, gender and violence in providing patientcentred care;
Pam Smith
Caring and Compassion
Putting Their Toe in the Water: Collecting, Testing and Expecting Nurses to Care
Nothing is Really Said About Care: Defining Nursing Knowledge
You Learn From What's Wrong with the Patient: Defining Nursing Work
The Ward Sister and the Infrastructure of Emotion Work: Making it Visible on the Ward from Ward Sister to Ward Manager and the Role of the Mentor
Death and Dying in Hospital: The Ultimate Emotional Labour
The Caring Trajectory: Caring Styles and Capacity Over Time
Conclusions.
As nurses become responsible for increasingly technical service delivery, has the profession lost its focus on the emotional and human aspects of the role? Do care and compassion remain at the heart of contemporary nursing practice? In this major reworking of a classic text, respected author Pam Smith emphasizes the continued relevance of emotional labour within the modern healthcare context. Revisiting her original findings in light of fresh theoretical perspectives and data drawn from her own new research studies, Smith explores the ways in which the experience of learning nursing and caring is changing in the twentyfirst century. A vivid example of the significance of nursing's evidence base, this timely new edition: addresses the most emotionally challenging aspects of the nursing role, including encountering death and dying on the ward; examines the impact of race, age, gender and violence in providing patientcentred care;
Pam Smith
Caring and Compassion
Putting Their Toe in the Water: Collecting, Testing and Expecting Nurses to Care
Nothing is Really Said About Care: Defining Nursing Knowledge
You Learn From What's Wrong with the Patient: Defining Nursing Work
The Ward Sister and the Infrastructure of Emotion Work: Making it Visible on the Ward from Ward Sister to Ward Manager and the Role of the Mentor
Death and Dying in Hospital: The Ultimate Emotional Labour
The Caring Trajectory: Caring Styles and Capacity Over Time
Conclusions.
Caring and Compassion Putting Their Toe in the Water: Collecting, Testing and Expecting Nurses to Care Nothing is Really Said About Care: Defining Nursing Knowledge You Learn From What's Wrong with the Patient: Defining Nursing Work The Ward Sister and the Infrastructure of Emotion Work: Making it Visible on the Ward from Ward Sister to Ward Manager and the Role of the Mentor Death and Dying in Hospital: The Ultimate Emotional Labour The Caring Trajectory: Caring Styles and Capacity Over Time Conclusions.
This is an excellent text, timely and much needed in health care today. It was such a pleasure to read a very important contribution to nursing knowledge and I'm sure that so many nurses and health care workers would benefit from reading it. I suggest it should be core reading on all health care programmes, especially nursing.' - Dr D.M. Mazhindu, Senior Research Fellow, Faculty of Health and Applied Social Science, Liverpool John Moores University, UK "An extremely well presented text which offers a great breadth of discussion, drawn from a robust evidence base. This is a book that I would imagine students and post registered staff referring back to time and time again.' - Brigid Purcell, Senior Lecturer, University of Huddersfield, UK "This book has many [highlights]...but it has an important message to pass on - emotional labour takes its toll...At times it is uncomfortable and difficult reading but thought provoking and necessary...Smith raises some salient points regarding how we teach and support nurses, the importance ward structures and supportive environments play in encouraging our workforce." - Nursing Times
PAM SMITHis Professor of Nurse Education and Head of Nursing Studies in the School of Health in Social Science at the University of Edinburgh, UK. As the General Nursing Council (GNC) Trust Endowed Chair in Nurse Education, she held the post of Director of the Centre for Research in Nursing and Midwifery Education at the University of Surrey, UK from 2002 to 2009.
'This is an excellent text, timely and much needed in health care today. It was such a pleasure to read a very important contribution to nursing knowledge and I'm sure that so many nurses and health care workers would benefit from reading it. I suggest it should be core reading on all health care programmes, especially nursing.' - Dr D.M. Mazhindu, Senior Research Fellow, Faculty of Health and Applied Social Science, Liverpool John Moores University, UK "An extremely well presented text which offers a great breadth of discussion, drawn from a robust evidence base. This is a book that I would imagine students and post registered staff referring back to time and time again.' - Brigid Purcell, Senior Lecturer, University of Huddersfield, UK "This book has many [highlights]...but it has an important message to pass on - emotional labour takes its toll...At times it is uncomfortable and difficult reading but thought provoking and necessary...Smith raises some salient points regarding how we teach and support nurses, the importance ward structures and supportive environments play in encouraging our workforce." - Nursing Times
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