Table of Contents

1. Introduction.- I. Understanding Design.- 2. What is Design? Why Do We Need It?.- 3. The Products and Processes of Design.- 4. The Design Landscape.- II. Adding Value to Systems Design and How Systems Design Adds Value to Society.- 5. Design as a Multidimensional Inquiry.- 6. Getting Ready for Design.- 7. Evaluation and Value Adding.- 8. The Journey Continues.- References.