The Council of Supply Chain Management Professionals (CSCMP) brings together state-of-the-art supply chain management case studies to help readers systematically identify challenges, evaluate solutions, plan implementation, and prepare for the future. Commissioned by CSCMP, these realistic, fact-based cases are written by world-renowned experts, and reflect the full complexity of modern supply chain/demand chain/logistics management. Coverage includes: supply chain collaboration, advanced forecasting, management of inventory through cash-to-cash cycles, transportation optimization, and many other topics. Readers are effectively challenged to evaluate each scenario and identify the responses most likely to succeed. As they do so, they will encounter the field’s newest best practices. Even more important, they will learn how to integrate a wide array of functional activities, from forecasting and demand planning through order fulfillment and post-sales service. Using these cases, students and professionals will become familiar with a far wider range of scenarios – enabling them to solve more problems, succeed in new environments, and prepare for faster career growth. This book will be a valuable resource for operations managers, supply chain managers, production and inventory managers and planners, demand planners and managers, supply managers, logistics managers, transportation managers, students in graduate programs in OM and SCM, and professionals in related certification programs.
The Council of Supply Chain Management Professionals (CSCMP) brings together state-of-the-art supply chain management case studies to help readers systematically identify challenges, evaluate solutions, plan implementation, and prepare for the future. Commissioned by CSCMP, these realistic, fact-based cases are written by world-renowned experts, and reflect the full complexity of modern supply chain/demand chain/logistics management. Coverage includes: supply chain collaboration, advanced forecasting, management of inventory through cash-to-cash cycles, transportation optimization, and many other topics. Readers are effectively challenged to evaluate each scenario and identify the responses most likely to succeed. As they do so, they will encounter the field’s newest best practices. Even more important, they will learn how to integrate a wide array of functional activities, from forecasting and demand planning through order fulfillment and post-sales service. Using these cases, students and professionals will become familiar with a far wider range of scenarios – enabling them to solve more problems, succeed in new environments, and prepare for faster career growth. This book will be a valuable resource for operations managers, supply chain managers, production and inventory managers and planners, demand planners and managers, supply managers, logistics managers, transportation managers, students in graduate programs in OM and SCM, and professionals in related certification programs.
Introduction 1
Part 1: Demand Management in the Supply
Chain 3
CASE 1: Dockomo Heavy Machinery Equipment, Ltd.: Spare Parts Supply
Chain Management (SCM) 5
CASE 2: Silo Manufacturing Corporation (SMC)--Parts A and B:
Managing with Economic Order Quantity
27
CASE 3: Megamart Seasonal Demand Planning
33
CASE 4: Supply Uncertainty, Demand Planning, and Logistics
Management at Goodwill Industries of
Oklahoma 43
Part 2: Supply Chain Network Design and
Analysis 57
CASE 5: Bertelsmann China--Parts A and B: Supply Chains for
Books 59
CASE 6: Carnival Corporation Food Supply
Chain 81
CASE 7: DSM Manufacturing:When Network Analysis Meets Business
Reality 95
CASE 8: Kiwi Medical Devices, Ltd.: Is “Right Shoring” the Right
Response? 109
Part 3: Risk and Uncertainty in the Supply
Chain 123
CASE 9: Innovative Distribution Company: A Total Cost Approach to
Understanding Supply Chain Risk 125
CASE 10: Humanitarian Logistics: Getting Donated Foods from
Switzerland to Zambia 133
Part 4: The Functions 147
CASE 11: Breaking Ground in Services
Purchasing 149
CASE 12: Lean at Kramer Sports 165
CASE 13: UPS Logistics and to Move Toward 4PL--or
Not? 173
Index 187
Robert Frankel, Ph.D., is the Richard deRaismes Kip
Professor of Marketing and Logistics at the University of North
Florida. A Fulbright Scholar, he received his Ph.D. in Marketing
and Logistics from Michigan State University. His research has been
published in many high-profile academic journals worldwide,
focusing on supply chain management, international marketing, and
pedagogy.
Founded in 1963, the Council of Supply Chain Management
Professionals (CSCMP) is the preeminent worldwide professional
association dedicated to the advancement and dissemination of
research and knowledge on supply chain management. With more than
8,500 members representing nearly all industry sectors, government,
and academia from 67 countries, CSCMP members are the leading
practitioners and authorities in the fields of logistics and supply
chain management. The organization is led by an elected group of
global officers and is headquartered in Lombard, Illinois, USA.
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