Warehouse Stock Clearance Sale

Grab a bargain today!


Sign Up for Fishpond's Best Deals Delivered to You Every Day
Go
Balancing Job Satisfaction ­and Performance
A Guide for Human Resource Professionals

Rating
Format
Hardback, 256 pages
Published
United States, 18 November 1992

Work is not always a place where one feels satisfied. In order to attract and retain qualified employees in the up-coming tight labour market, companies will have to recognise that people are their most important asset. Using original research, this book describes what employees want and need from their working environment to maximise their satisfaction and enhance their performance. It aims to assist the reader to deal with employees as unique individuals whose personal needs for self-actualisation can be integrated with organisational performance needs. The book begins with a summary of the conventional wisdom on job satisfaction and perforamnce, and a description of what constitutes "good work". Bruce and Blackburn introduce their readers to the workplace complexities created by cultural diversity, mature workers, and women employees. They explain the effect of culture on behaviour, and why the traditional means to foster job satisfaction and performance are necessary but insufficient for managing diversity. They give advice on how to meet the challenges presented by changing environmental and technological trends. They teach how to manage when family demands on both men and women spill over onto the organisation, and they describe the emerging conviction that, for many, those in a work setting are family for one another. They provide specific instructions for conducting and utilising training programmes. In the belief that "people accept what they help to create", they explain the utility of participation at different organisational levels and some different approaches to participative planning and decision making, including Total Quality Management. They report on interviews with employees from a cross-section of jobs in different organisations to assist the reader in understanding how employees perceive the reality of work, and they provide appendices containing training outlines, guidelines for preventing and addressing sexual harassment complaints, and forms to utilise in organising a participative planning process. Bruce and Blackburn help readers to develop a desirable work place while facilitating effective performance. Their book should be a useful resource for managers, executives, consultants, and students who seek to understand how the changing nature of the workforce is affecting job satisfaction and performance, and who want to act on behalf of their organisation and their employees. It should be useful for managers in the private sector, as well as those who work for government and not-for-profit organisations.

Show more

Our Price
£75.74
Ships from UK Estimated delivery date: 1st Apr - 3rd Apr from UK

Buy Together
+
Buy together with Mediating Environmental Conflicts at a great price!
Buy Together
£151.48

Product Description

Work is not always a place where one feels satisfied. In order to attract and retain qualified employees in the up-coming tight labour market, companies will have to recognise that people are their most important asset. Using original research, this book describes what employees want and need from their working environment to maximise their satisfaction and enhance their performance. It aims to assist the reader to deal with employees as unique individuals whose personal needs for self-actualisation can be integrated with organisational performance needs. The book begins with a summary of the conventional wisdom on job satisfaction and perforamnce, and a description of what constitutes "good work". Bruce and Blackburn introduce their readers to the workplace complexities created by cultural diversity, mature workers, and women employees. They explain the effect of culture on behaviour, and why the traditional means to foster job satisfaction and performance are necessary but insufficient for managing diversity. They give advice on how to meet the challenges presented by changing environmental and technological trends. They teach how to manage when family demands on both men and women spill over onto the organisation, and they describe the emerging conviction that, for many, those in a work setting are family for one another. They provide specific instructions for conducting and utilising training programmes. In the belief that "people accept what they help to create", they explain the utility of participation at different organisational levels and some different approaches to participative planning and decision making, including Total Quality Management. They report on interviews with employees from a cross-section of jobs in different organisations to assist the reader in understanding how employees perceive the reality of work, and they provide appendices containing training outlines, guidelines for preventing and addressing sexual harassment complaints, and forms to utilise in organising a participative planning process. Bruce and Blackburn help readers to develop a desirable work place while facilitating effective performance. Their book should be a useful resource for managers, executives, consultants, and students who seek to understand how the changing nature of the workforce is affecting job satisfaction and performance, and who want to act on behalf of their organisation and their employees. It should be useful for managers in the private sector, as well as those who work for government and not-for-profit organisations.

Show more
Product Details
EAN
9780899306582
ISBN
0899306586
Publisher
Other Information
black & white illustrations
Dimensions
23.4 x 15.6 x 1.6 centimeters (0.55 kg)

Table of Contents

Satisfied Employees Make a Difference
The Changing Work Force
Environmental Trends Affecting the Workplace
The Impact of Family Responsibilities
The Power of Training and Education
The Benefits and Methods of Participation
Portraits of Satisfied and Dissatisfied Employees
Further Reading
Index

Promotional Information

The book provides practical advice on managing work force diversity, the interface of family with the work place, and the impact of technology on workers. Appendices contain training outlines, guidelines for preventing and addressing sexual harassment complaints, and forms to utilize in organizing a participative planning process.

About the Author

WILLA M. BRUCE is Associate Professor of Public Administration at the University of Nebraska at Omaha where she teaches administrative ethics, organizational behavior, and organizational development. She is Mid-West Representative to the National Council of the American Society for Public Administration and 1993 Chair of the Ethics Committee. She has published in numerous professional journals and has published two previous books with Quorum, Problem Employee Management (1990) and Dual Career Couples in the Public Sector (with Christine Reed, 1991).

J. WALTON BLACKBURN is Assistant to the President for Planning and Institutional Research at Creighton University. He has over fifteen years of experience in community, regional, and university planning, including work for the High Council for Urban Planning of Iran. He has published in such journals as Policy Studies Journal, Review of Public Personnel Adminisration, and Public Personnel Management.

Reviews

?The content of this book can be helpful to human resources practitioners. Each chapter offers a considerable amount of advice on implementing human resources programs. Graduate and professional collections.?-Choice

"The content of this book can be helpful to human resources practitioners. Each chapter offers a considerable amount of advice on implementing human resources programs. Graduate and professional collections."-Choice

Show more
Review this Product
Ask a Question About this Product More...
 
Item ships from and is sold by Fishpond World Ltd.

Back to top
We use essential and some optional cookies to provide you the best shopping experience. Visit our cookies policy page for more information.